1. Booking

Simply choose your field location, date and time and pay through our secure online payment system.

You will immediately be sent a confirmation email with the date and time of your booking along with your secure 4-digit gate code (see image below). Make a note of this code as it will only work on the date, time and field you booked for.

If you would like to purchase 4 or more sessions in one booking you will receive 10% off! Once you’ve selected your first session, click the ‘book another session?’ button. Once you have booked 4 or more sessions you will automatically get a 10% discount on the total.

2. Upon Arrival

Make a note of the location and postcode of the field so you can easily find it (a google map shows the location for each field).

Upon arrival please park in the signposted area for your field. For Muttley and Bolt fields please drive carefully up the track up to the top car park, giving way to any vehicles coming down the track. Be aware that other customers may be leaving Lassie field and use extreme caution whilst passing.

Please remain in your vehicle until the previous users have got into theirs to avoid upset to anxious or aggressive dogs and to keep everyone safe. Please try not to arrive early to avoid having to wait in your car with excited dogs!

Please be aware that due to planning restrictions there is to be no more than six customer vehicles on this car park at any one time.

Please only bring up to three cars per field.

Put your dog on a lead from your car to your field. Please check that there are no dogs from the session before that are still in the field.

Enter your gate code (this will work from the start of your session, on the hour). Once inside, make sure the gate is closed behind you.

On the inside of the gate you will see a chrome gate hook. Please close this as an additional safety measure. Now all you need to do is Release The Dogs!

3. At the end of your 50 minute session

Bookings start on the hour or half-hour depending on the field you choose and last for 50 minutes so you must vacate the field ten minutes before the next session begins so there is as little crossover between dogs as possible.

Before leaving, put your dog on a lead, unhook the gate hookand close the gate behind you.

Please keep your dogs on a lead when anywhere outside of the secure field and be aware that other customers using the field before or after you may have aggressive dogs, so please always keep them separated.

Try not to arrive too early for your session as some of the more reactive dogs can be upset by even being aware of dogs in another vehicle. Likewise, please try not to loiter in the car park area after your session for the same reason.

Please keep left and drive carefully out of the site as other users may be leaving or arriving. Give way to vehicles entering the site. Please be aware that a cycle path crosses the entrance so pay particular attention to cyclists and pedestrians using the pavement.